Sell Database

Providing support to your customers in real-time can be instrumental in improving the shopping experience, driving sales, and boosting customer retention.

And the stats show that customers who message you via live chat have higher conversion rates, average order values, and LTVs.

Live chat also ...

Are you considering switching from Woztell to another software? Or maybe you’re considering choosing Woztell for your business but need to check out other alternatives before making a decision.

In this article, we compare the 5 best Woztell alternatives so you can make an informed decision. After ...

Are you considering switching from Messaggio to another software?

Or maybe you’re considering choosing Messaggio for your business but need to check out other alternatives before making a decision.

If so, you’ve come to the right place. In this post, we are covering 5 alternatives to Messaggio ...

Here's a small challenge for you: check with your friends & family and ask if someone doesn't know WhatsApp. Bet you won't find anyone who has at least not heard of it or doesn't know what it is. Most likely, everyone must be using it to communicate with each other and even at work.

That shows how ...

To apply for WhatsApp Business API (or WhatsApp API), you need to verify your Facebook Business Manager account. However, what if your Facebook Business Manager verification button is grayed out, disabled, or not visible? Read on to know what you can do to enable verification for your Facebook ...

Automated customer support helps provide instant responses that customers have come to expect in the ecommerce industry. Since human agents cannot be available all the time, automation is a lifesaver.

In fact, automation and chatbots save up to 30% in customer service costs by reducing the number ...

If your business needs WhatsApp Business API (or WhatsApp API), then it must undergo and pass the Facebook Business Manager verification process. Read on to learn how to verify Facebook Business Manager account.

What is Facebook Business Manager verification?
What documents are needed for Facebook ...

In May 2022, Meta’s CEO, Mark Zuckerberg announced that WhatsApp Cloud API (or WhatsApp Business Cloud API) would be made available to businesses globally to help them benefit from WhatsApp’s communication and marketing features. Strategically, this was Meta’s effort to promote WhatsApp and increase ...

When one thinks of WhatsApp, one doesn’t usually think beyond chatting with friends, forwards and office workgroups. But the function of the app is certainly much more than that.

Thanks to its ease of use and simplified features, WhatsApp is now increasingly being used by businesses in India and ...

Until recently, WhatsApp allowed businesses to only exchange transactional messages with their users. However, they have now released a new feature, WhatsApp newsletters, that expands the platform’s marketing toolkit. Read on to know how you can grow your business with WhatsApp newsletters.

What's ...