Sell Database

If you've made it this far, it's because you know that the journey doesn't end at the moment of purchase and that you need a post-sale strategy to round off your customer's experience with a flourish.

There are several types of after-sales service and their definition will depend on the type of ...

Customer support is the area of ​​a company responsible for interacting with customers and solving their queries or problems with products or services . This is a key space for any business, because it offers an opportunity for direct contact with the user and the possibility of providing an ...

The importance of the sales team in generating revenue is undeniable. Therefore, it is essential to have a plan that facilitates the training of the sales force in a systematic and timely manner.

According to a Salesforce report , 80% of sales teams with exceptional work results rate their training ...

When General Motors challenged Ford's leadership in the 1920s , the world learned for the first - but not the last - time the importance of developing a product strategy .

It turns out that Mr. Henry Ford, considered by many to be the father of mass production, made cars with open bodies (like ...

Maintaining a good level of sales depends, to a large extent, on the ability of companies to understand their customers. There is a type of impulsive customer , one who buys quickly and often regrets it. Has this happened to you?

A Nielsen survey showed that today’s consumer is more open to being ...

How to be a good salesperson is the golden question for any company, in a market where 70% of consumers would switch to a competitor after a bad purchasing experience .

One of the challenges of sales management is to find a differentiating strategy that adds value to the sales cycle and increases ...

According to a Statista survey , customer expectations are higher than they were a few years ago. 59% of consumers are more demanding when it comes to the products, services and experiences offered by companies.

What has changed? We are starting to reflect more on our choices, values ​​and ...

A support ticket is defined as a record of a service request generated within a customer service platform. This digital document serves to facilitate the work of agents and optimize the user experience.

Each time a support ticket is generated, it is assigned a number that helps to organize and ...

Acquiring new customers and closing new deals are reasons for satisfaction in any commercial organization. And rightly so. In such a competitive and critical environment, gaining customers is a significant result.

However, many companies fail to achieve sustained growth or even the much-desired ...

For a salesperson, developing and even maintaining a positive attitude is essential. While there are naturally cheerful and optimistic people, sales professionals often go through moments of frustration. Failing to close a long-awaited deal, that sale that fell through... There can be many reasons ...