Go to Dashboard >> At the left sidebar – Click ‘Help and Resources’ option

[mouakter11]

Welcome Screen on Facebook option
Now we have included the ‘Get Started’ button option on Facebook Messenger integration in the dashboard. Facebook messenger welcome screen shows a ‘Get Started’ button if this option is enabled.

If your visitor taps on the ‘Get Started’ button, the message ‘Get Started’ will be posted into the conversation, and your chatbot is then granted permission to send messages.

Go to Dashboard >> Integrations >> Click ‘Facebook settings’ >> Check ‘GET STARTED BUTTON’ box
Screenshot of Kommunicate's Facebook integration settings, showing successful integration and instructions.
Example – ‘Get Started’ button on Facebook Messenger

Screenshot of a Facebook page prompt for "Stryker Radio" physician data with a highlighted "Get Started" button.
Help and Resources
We have added an option ‘Help and Resources’ on our dashboard which shows all the guides, tutorials, technical documentation, product updates, etc. for using our product easier.

Screenshot of a chat interface with the help/resources menu open, showing options for setup, tutorials, and documentation.
Onboarding UI improvements
We improved the onboarding page UI and the process to educate the new users about the functions, the steps, and the common actions that need to be followed for a smooth, easy installation and integration of our product.