How can you satisfy them and avoid frustrating them

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Rakibul520
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Joined: Thu Dec 05, 2024 8:28 am

How can you satisfy them and avoid frustrating them

Post by Rakibul520 »

The navigation paths and the design of your website then become decisive elements in the success of your conversion strategy. Neoptimal offers you these few tips to help you approach these two points more calmly. Building a satisfying customer experience Concern for design Building a satisfying customer experience a. Understand your user's psychology Talking about experience often comes down to talking about psychology. Ask yourself relevant questions : what are your users' habits? What are their expectations? as much as possible? The following 3 observations will allow you to understand examples of typical behavioral tendencies of an Internet user.

“The F-Pattern” : Studies thailand phone number resource have been conducted to discover how the average web user reads a web page by tracking their eye movements. It turns out that people tend to scan the page following an F-pattern . First, a horizontal movement is made to read the top of your content. This is the first bar of your F. Then, this movement is repeated further down in a shorter space. This is the second bar of your F. Finally, it is common for people to scan content vertically, to the left.

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The direct consequence? Not all of your content will be read, and hot spots are to be preferred. We will see later how to place information in the right place. "Hick's Law" : This law is not only related to Internet users but is more general. Here is its postulate: the time needed for a person to make a decision is proportional to the number of possible choices. Too many choices can go as far as losing your user, whose actions will get lost in the disproportionate proportion of the field of possibilities.
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