Yes, you are not the only one, millions of people have faced this same failure, so we at Mobile cambodia telegram mobile phone number list Forum wanted to present a solution to the public. Why can't I hear WhatsApp audio on Xiaomi and how to fix it permanently? We explain it to you in this article.
Why can't I hear WhatsApp audio on Xiaomi?
The glitch in question is not only that the audio is not audible as the beeps are working properly, but that sometimes when we try to listen to the WhatsApp audio, the screen goes dark . why this happens The most likely reason is that the proximity sensor of your Xiaomi is very sensitive .
We explain: the function of Xiaomi's proximity sensor is to detect when we bring the mobile phone closer to our face to turn off the screen, preventing accidental ear-marking of the screen. You can check it on another phone of the same brand that does not have this malfunction : call a friend and hold the smartphone to your ear, the screen will turn off . The same thing happens if you bring your hand closer to the top edge of the screen, where the camera and speaker are located.
Xiaomi proximity sensor
However, sometimes the proximity sensor activates even when we do not put anything in front of it, which means that it has a software or hardware defect or that it is poorly calibrated. Next, we will show you how to solve this problem.
Solution: WhatsApp audio not audible on Xiaomi
First, make sure you don't bring your smartphone to your ear while listening to audio or make a call, remember that this will activate Xiaomi's proximity sensor. It also avoids swiping along the top edge of the screen (we can accidentally activate the proximity sensor if we try to open a notification, for example).
Now, if even after following these recommendations, you still cannot hear WhatsApp sound normally on your Xiaomi, we recommend you try the following solutions:
Calibrate the proximity sensor
Recalibrate the Xiaomi proximity sensor
Bad proximity sensor calibration is usually the reason why WhatsApp audio is not heard properly. So, if you have encountered this error, our first suggestion is to recalibrate the proximity sensor of your Xiaomi following steps:
Open the Phone app on your smartphone.
Dial the code * # * # * # * # 6484 . The CIT menu will open.
Click on the Dot 3 button in the upper right corner and click on “ Additional tools ”.
Select " Proximity sensor calibration ".
To start the calibration, bring your hand up to the sensor on the top edge of the phone. You should see the number change from 5.0 to 1.0.
Click on Calibrate . If you did it correctly, the message " Calibration passed ".
Click " Pass ".
Turn off the proximity sensor completely
Turn off the proximity sensor
Another solution that we recommend you try when you can't hear WhatsApp audio on Xiaomi is to completely disable the proximity sensor . However, note that if you do this, the screen will no longer automatically turn off when you hold the phone to your ear during calls, so you'll need to do it manually by pressing the power button.
Now, to disable this option, follow these steps:
Open the Xiaomi Settings app .
Go to Applications > System application settings > Call settings > Incoming call settings .
You will see that the proximity sensor option is activated. Turn it off.
Other possible solutions
The solutions above should be enough to fix this problem, but sometimes they are not. In these cases, there are other possible workarounds that can fix the Xiaomi error.
Restart
A simple reboot can help clean up memory, restore system processes, and fix various software glitches. And although it seems like an unconventional solution, Restarting can put an end to the problem when you can't hear the sound of WhatsApp on Xiaomi normally .
To restart your smartphone, simply press and hold the power button for a few seconds, then tap Restart in the options that appear.
Factory reset
Like rebooting, factory reset can fix any error or system error why WhatsApp audio can't be heard on Xiaomi normally. However, of course, this method will erase all your data, so we recommend keeping system backups.
If you want to try to fix the error by factory resetting your Xiaomi, follow these steps.
Enter the configuration menu of your Xiaomi.
Go to About phone > System update > Other options > Factory reset .
Finally, select " Erase all data " and wait for the smartphone to finish rebooting.
Take the phone to a technical service
If none of the above methods worked, most likely the sensor or possibly another component has been physically damaged and needs to be replaced with something else. For this reason, as a last resort, we recommend that you take your Xiaomi to a technical service so that a specialist can check the malfunction.
