How the B2B purchasing process works
Posted: Thu Jan 30, 2025 4:38 am
What does it mean to manage a B2B process?
Often in Business to Business systems, buyers are already consolidated customers of the company. This means having active orders already issued and of different types, started directly on the platform or also by traditional means (telephone/mail orders relating to products in the catalog and traditional price lists, or offers and promotions linked to fairs and events).
B2B customer and user companies often use the platform to restock their stores and over usefulness of self employed database time begin to use the platform as their primary means of purchasing.
The typical customer will therefore be a professional operator , generally employed in the purchasing office, who needs a formal estimate before proceeding with the order, which generally requires an approval process and implies a variable validity period: B2B eCommerce must therefore be able to manage these proposal-approval-order start dynamics within the times established by the sales office.
The B2B platform must also be closely integrated with the company accounting : in fact, the economic transactions generally carried out via company credit card take place on the platform and the data, as well as the conditions of sale (for example in relation to amounts exceeding the card's capacity), must be aligned with the administrative office.
Often in Business to Business systems, buyers are already consolidated customers of the company. This means having active orders already issued and of different types, started directly on the platform or also by traditional means (telephone/mail orders relating to products in the catalog and traditional price lists, or offers and promotions linked to fairs and events).
B2B customer and user companies often use the platform to restock their stores and over usefulness of self employed database time begin to use the platform as their primary means of purchasing.
The typical customer will therefore be a professional operator , generally employed in the purchasing office, who needs a formal estimate before proceeding with the order, which generally requires an approval process and implies a variable validity period: B2B eCommerce must therefore be able to manage these proposal-approval-order start dynamics within the times established by the sales office.
The B2B platform must also be closely integrated with the company accounting : in fact, the economic transactions generally carried out via company credit card take place on the platform and the data, as well as the conditions of sale (for example in relation to amounts exceeding the card's capacity), must be aligned with the administrative office.