Getting new Google reviews coming in constantly is important, as people quickly ignore reviews that are too old.
But reviews don't just come in. Especially positive reviews from satisfied customers. You need to keep proactively asking for them .
However, it's important to get it right to avoid appearing pushy or spammy.
In this article, we'll cover 6 ways to ask for Google reviews . We'll also go over the dos and don'ts of asking for Google reviews to help you get more positive feedback while maintaining a professional image.
So take note, let's go!
Importance of Google Reviews
Google reviews are crucial for businesses as they greatly influence jordan phone number list consumer decisions and are an important ranking factor .
Potential customers often rely on reviews to determine whether they will interact with a business.
A high Google review rating can increase visibility, trustworthiness, and sales.
However, negative reviews can damage a company's reputation, alienate customers and decrease sales.
Therefore, businesses should strive to maintain high ratings by requesting and responding to reviews .
6 Ways to Get More Google Reviews
Let’s move on to the tangible strategies you can employ to solicit Google reviews.
User ID:
1. Optimized Review Request Form
Most customers are willing to leave a review if there is an easy way to do so .
What could be easier than a super simple form that works on mobile devices, can be distributed across multiple channels, and provides the customer with clear instructions?
The advantages of this form include:
Quick to fill.
Easy to use.
It can be sent by email, SMS or QR code.
You can include questions and prompts that ensure a thorough review and free the client from writer's block.
You can even include reviews from previous customers on the form itself for inspiration.
Where do you get one of those magic forms?
Trustmary offers them for free up to 5 answers. Sign up below!
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Google Reviews
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2. Requests by email
Now that you know there is a form you can use, it's time to find the perfect vehicle to deliver it.
The first option is a simple email automation.
It ensures that the review request is automatically part of the customer journey. It doesn't depend on you remembering to send a request or having time to do so. The request will be sent to each customer.
The more frequently you request reviews, the more likely you are to receive them.
The key to an email request is to have a strong subject line . It determines whether your request is opened or ignored.
Create a good title, a short but friendly message and include the link to the Google review form.
This strategy requires you to have the customer's email address. Therefore, it is not viable for brick-and-mortar businesses or restaurants, where customers come and go anonymously.
